Privacy Policy

Last Updated: April 2026

1. Introduction

OKN Strategic Impact Consulting ('we', 'us', 'our', or 'Company') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African laws.

2. Information We Collect

We collect information in the following ways:

Contact Information

When you contact us through our website, email, phone, or other channels, we collect information such as your name, email address, phone number, company name, and any other information you choose to provide in your message.

Automatically Collected Information

When you visit our website, we automatically collect certain technical information including your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs. We use Google Analytics to analyze website traffic and user behavior to improve our services.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide requested information about our services
To schedule consultations and manage appointments
To send you communications about our services, updates, and relevant information
To improve our website, services, and customer experience
To comply with legal obligations and regulatory requirements
To assess and manage business and legal risk
For marketing purposes, only with your explicit consent

4. Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We maintain secure servers, use encryption where appropriate, and restrict access to personal information to employees and contractors who need access to perform their job functions. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

In accordance with POPIA, you have the right to:

Access your personal information held by us
Correct or update inaccurate or incomplete information
Request deletion of your information, subject to legal requirements
Object to processing of your personal information for direct marketing
Lodge a complaint with the Information Regulator if you believe we have violated your rights

6. POPIA Compliance

We comply with the Protection of Personal Information Act, 2013 (POPIA). We process personal information lawfully, fairly, and transparently. We collect information for specific, explicit, and legitimate purposes and do not further process it in a manner incompatible with those purposes. We ensure that personal information is accurate, complete, not excessive, and kept up to date. We implement appropriate security measures and maintain records of our processing activities.

7. Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential and use it only for the purposes we specify. We may also disclose your information when required by law or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use session cookies (temporary) and persistent cookies (long-term) to remember preferences and analyze site usage. Most web browsers allow you to control cookies through browser settings. Disabling cookies may affect the functionality of our website.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by updating the 'Last Updated' date at the top of this policy. Your continued use of our website after any modifications constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us using the details below:

Email: info@oknconsulting.co.za
Phone: 083-287-3610